Balise Toyota - Review in Dealers category from Westfield, Massachusetts
Just purchased a 2013 Santa Fe.Now only did I have to wait a week before getting my car because they decided to put the car up for sale before they even had the title but I was promised that the car would be completely serviced before taking delivery.
after having the vehicle for a week now I decided to order a K and N filter since I always use these air filters on all my vehicles. When I was ready to put in the new filter I pulled out the old one and I was completely horrified to find that old filter was completely clogged and dirty with debris. Afterwards I decided to check the oil and guess what it was not changed. But was black.
Also non of the fluids were topped off.And they did a service sticker on the window showing that it was serviced